1.5
/5.0
45 customer reviews
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33
9 %
reviewers recommend
Everlane
Note: The star rating (1.5 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.
45 Customer Reviews
by Marshall478
Just another cheap fast fashion company. Worse than Shein
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by Letitia318
Who is designing for Everlane and who…
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by Kristina S.
Virtue signaling company that sells poor quality clothing at premium prices.
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by Virgil728
Bad fit
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by Kelly Wilson
Poor quality, poor customer service
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by Annie705
I ordered a trouser in June 27,2022 and…
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by Owen
Fake ethical brand and subpar quality items
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by Kuhn989
Do not be taken in with this company…
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by Benjamin Simpson
cancelled order with zero notifcation
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by Noelle284
Those good old days
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Questions & Answers
Q:
Very good customer here. Why does a company this size NOT offer online chat or phone customer services? Very disappointing and frustrating.
Answer This Question
Q:
Help! I am not a computer person. I have questions on products I DID NOT ORDER
Did you receive products you didn't order, or are you looking for more information on products to order?
by Deanna T. - August 12, 2019
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Q:
I returned a pair of shoes last week and have not heard from anyone and I cannot access a live person. Please put me on the right road. to customer service thank you, rita
Their customer service is non existent. I am having same problem as you without resolve. I've given up. I hope you are able to resolve your issue. I've purchased from Everlane before -- and they were great. BUT I had no problems... I think the issues arise when something isn't right with the order or if the merchandise doesn't fit.
by Marion Vasquez - July 20, 2020
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Everlane held onto my return without telling me for several days because I requested a refund NOT a store credit! Shameful! They will not be able to compete with all the reputable stores that get you the refunds right away and have live people to talk to at customer service!
by Jacobs464 - October 15, 2019
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Here is the email they list on their site: [email protected] It says they typically respond within 24 hours.
by Andrew374 - August 12, 2019
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